"The Zune is a complete, humiliating failure. Toshiba's Gigabeat player, for example, is far more versatile, it has none of the Zune's limitations, and Amazon sells the 30-gig model for 40 bucks less.
Throw in the Zune's tail-wagging relationship with music publishers, and it almost becomes important that you encourage people not to buy one.
The iPod owns 85 percent of the market because it deserves to. Apple consistently makes decisions that benefit the company, the users and the media publishers -- and they continue to innovatively expand the device's capabilities without sacrificing its simplicity." [Chicago Sun-Times]
For what it's worth, I have an iPod, which I've used pretty much daily since May and the only problem I've ever had with it was when I was prompted to upgrade the firmware (software on the iPod device itself) and then had a series of problems, which included having to reset the iPod and reload all the podcasts, audio books, and music which had resided on it. Apple issued a new version of the iTunes software (with little fanfare or acknowledgement of the apparently rampant user problems) and the issue was resolved. Now, I check the user forums of the Apple site before installing any upgrades. But I really do love my iPod. The set-up was incredibly simple, the packaging was nice (no horrible plastic packages to cut up your hands on), and it's so user friendly my two year old figured out how to use it. (Um, yeah, the door to my den was open and she made a beeline for it -- I found her with one earbud in, listening to a podcast. *giggle*) I was already using iTunes to purchase music, so it's been a good fit for me.